NZXT CEO admits "we messed up" but stops short of apologizing after scathing Gamers Nexus exposé
Changes are being introduced to the Flex program, but prices remain unchanged
Gamers nexus articles
NZXT responds to damning Gamers Nexus video accusing it of running a "predatory, evil" rental scam
"We are aware of the recent claims made against us"
A hot potato: NZXT has responded to a damning video from YouTube channel Gamers Nexus that accuses the PC hardware giant of running a "predatory, evil rental computer scam." The program in question is its Flex subscription-based service for desktop PCs, which GN says uses "bait and switch" tactics. There are other accusations, too, including faked benchmarks and aggressive terms.
Asus promises to improve customer service protocols following RMA controversy
Customers can ask the company to re-examine past claims
Asus issues apology, promises changes after RMA and repair cost outrage
Sorry for the "confusion and frustration"
A hot potato: Asus has not had a good week, to say the least. The Taiwanese gaming giant experienced a PR black eye after its RMA process was highlighted by YouTube channel Gamers Nexus, leading to customers sharing stories of their own bad experiences. Now, Asus has issued a public apology for the "confusion and frustration."
Linus Tech Tips halts production amid allegations of unethical behavior, inaccuracies, and sexual harassment
An outside investigator is being hired to look into the claims